Shipping Policy

The Company strives to offer fast, flexible shipping to customers. We understand that you are constantly balancing the need for fast shipping with the desire to reduce your costs, so we offer a range of options that can accommodate any situation.
This Shipping Policy applies to the purchase and sale of products through (the “Site”). This policy is subject to change by NOREPHONE (referred to as the “Company”, “us”, “we”, or “our” as the context may require) without prior written notice at any time, in our sole discretion. Any changes to this policy will be in effect as of the “Last Updated Date” referenced on the Site. You should review this policy before purchasing any products that are available through this Site. Your continued use of this Site after the “Last Updated Date” will constitute your acceptance of and agreement to such changes.

Terms of shipping are set forth below. Please read the following shipping policies carefully.

All Shipments

NOREPHONE inventory is shipped from NOREPHONE’s location in Hongkong/Europe/China.

You are responsible for inputting the correct shipping address and freight option for all purchases from the Site. We will not be liable for any delays or loss of shipments sent to addresses that you have input incorrectly.

We currently offer DHL, UPS, TNT, FedEx, Post Air Mail shipping for purchases from NOREPHONE warehouse. You can select the shipping courier according to your needs.

You may be quoted shipping rates either through the Site or directly from the Account Manager. In either case, we may change these rates at any time in our sole discretion.

All shipments are FOB Origin. You take ownership of the product, and therefore risk of loss passes to you, once the carrier picks up the package.

International Shipments

International shipments from NOREPHONE Warehouse are NOT insured unless you select this option upon checkout. An additional fee for insurance will be added to the invoice upon checkout.
You are responsible for all customs fees, taxes, and duties, and any other fees associated with the shipment.

Whether or not you opt for insurance for any shipment of products purchased from us, we will not be liable for any lost, stolen, or damaged packages once placed with the carrier. If any packages are lost, stolen, or damaged after we have placed them with the carrier, and you have purchased insurance on such packages, it is your sole responsibility to contact us immediately to file a claim for damages, to ensure that all information you provide is accurate and complete, and to promptly respond to any requests for additional information regarding your claim. The Company will not be responsible for any inaccuracy in information provided to the insurance carrier, failure to meet deadlines for insurance claims filed on your behalf, or any denials of claims by the insurance carrier. If you opt not to select insurance, you as the customer will be solely liable for any lost, stolen, or damaged products.

Rev Date: 04/09/2022